Money back guarantee

Are you unsure whether you order the right goods for yourself or for your loved one, or does not suit your purchased goods?

That is why we guarantee free exchange of purchased goods for any other or refund without giving any reason.

Procedure for changing goods
  1. Print the complaint form and fill it.
  2. In the form, check the "Exchange of Goods" field.
  3. Send the completed form together with the goods and a copy of the receipt as a normal shipment without cash on delivery on address BeautyBeats s.r.o., Bubenská 1, 170 00 Praha 7.
  4. After receiving the shipment, new items will be sent to the address entered in the complaint form.
How to refund money
  1. Print the complaint form and fill it.
  2. In the form, check the "Money back" field.
  3. Send the completed form together with the goods and a copy of the receipt as a normal shipment without cash on delivery on address BeautyBeats s.r.o., Bubenská 1, 170 00 Praha 7.
  4. After receiving the shipment, the money will be returned to the bank account entered on the complaint form.